About us

Owlett-Jaton is the UK and Ireland's leading wholesale supplier of fasteners, fixings, and associated products to the distributor and merchant trade. Offering in excess of 30,000 product lines, we are also the largest stockholder in the industry.

Operating from a purpose-built warehouse in Stone, Staffordshire, our comprehensive stock line-up is backed by large stocks and efficient operations. As standard, products are available for free next-day delivery, with low minimum order levels, across the majority of the UK mainland.

Our commitment to customer service and quality products is demonstrated by our ISO 9001:2015 Quality Management system. We are also dedicated to operating in an environmentally sustainable manner, and we are the first wholesaler in our industry to be awarded ISO 14001:2015 Environmental Management certification.

COMPLETE WHOLESALE SOLUTION

With a comprehensive stock range in depth, volume, and continuity of supply, as well as a stock buying power that is unique to the market, we are recognised for offering a complete wholesale solution.

With over 30,000 product lines under one roof, customers can order multiple items, in small quantities, all from one supplier. For customers, this improves efficiency, provides cost savings, and enhances customer service levels.

We are the name behind some of the UK’s leading fastener and fixing brands, including JCP, JRP, Thunderbolt, Unifix, and Vortex. Through continuous range development, we strive to remain at the forefront of changing market demands.

UNRIVALLED CUSTOMER SERVICE

Delivering continually high service levels, we have an enviable reputation for high-quality products and unrivalled customer service.

Whether it is technical support, returns processing, sourcing of product, or just day-to-day ordering, we take our service levels seriously and pride ourselves on our high levels of reliability, and lasting customer partnerships.

With a network of sales offices and Area Sales Managers (ASM’s), supported by our merchandising team, customers have access to experienced staff, whilst online ordering provides visibility to pricing, stock availability, and more.

QUALITY ASSURANCE

We ensure that products are of consistently high quality, and (more than) able to meet the needs of the supply chain, whether it is in the UK, Ireland, or beyond. Our products are sourced exclusively from ISO 9001 certified factories that have been visited and audited, and we have a full product Quality Assurance programme in place.

OPERATIONAL DELIVERY

Our product range is the most comprehensive within our industry sector, and we understand that an important part of our offering is good stock availability, at all times. Our commitment to stock ensures products are available, competitively priced, for next-day delivery throughout most of the UK mainland.

Boasting circa 130,000 sq. ft. of warehouse space, and up to 10,000 tonnes of products, we are well-equipped to serve multiple industries.

Effective stock management is a critical element to service our customers. We have invested heavily in our warehouse picking system; cutting-edge technology for this industry. Installing nine Modula vertical storage lifts has meant that a space that historically held circa 400 Stock Keeping Units (SKU’s) now holds 6,500, and offers considerably more pick faces for our growing product range. Not only does that enable us to grow the range, but it also makes picking even more accurate and efficient - a necessity when we process approximately 7,000 lines per day.